Intake rules
Define what enters the workflow, what context is required, and when the system should stop for a human.
Human control loop
AI workflow integration
Use AI where it can reduce repeated work while keeping judgment, review, and accountability with the operator.
Field visual
AI workflow integration operating picture
IntakeDraftReviewActionLog
approval reviewoperator deskai human loop
review gateIntake
System mapReview before action
01Intake
02Draft
03Review
04Action
05Log
The workflow is designed so the system prepares the work and the operator controls the decision.
How it works
The useful version of AI is narrow, visible, and reviewable.
AI should not become a mystery layer inside the business. It should take a defined input, prepare a useful output, and leave a clear trail.
Vertex starts with repeated work that already has a human standard, then turns that standard into a controlled workflow the operator can inspect.
Intake triageDraft supportReview gateAction log
Draft and review
Use AI for first-pass writing, sorting, summarizing, and routing while preserving operator approval.
Action log
Record the final action and context so the business can learn from the loop instead of losing it.